Manava Seva Dharma Samvardhani Privacy Policy

Manava Seva Dharma Samvardhani Privacy Policy:

Manava Seva Dharma Samvardhani adheres to ethical standards in gathering, using, and safeguarding any information you provide. This privacy policy governs your use of the application 'Manava Seva Dharma Samvardhani' ('Website') and the other associated applications, products, websites, and services managed by the Company. Please read this privacy policy ('Policy') carefully before using the Application, Website, our services, and products, along with the Terms of Service('Terms') provided on the Application and the Website. Your use of the website, application, or services in connection with the application, website, or products ('Services') or registrations with us through any modes shall signify your acceptance of this Policy and your agreement to be legally bound by the same.

User-Provided Information

The Application/Website/Services/products obtain the information you provide when you download and register for the Application or Services or products. When you register with us, you generally provide (a) your name, email address, location, phone number, and password (b) while using applications from us; (c) information you provide us when you contact us for help; The said information collected from the users could be categorised as "Personal Information" (defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the "Data Protection Rules")) shall collectively be referred to as 'Information' in this Policy. We may use the Information to contact you from time to time to provide you with the services, important information, required notices and marketing promotions. We will not differentiate between who is using the device to access the Application, Website Services, or products so long as the login/access credentials match with yours. To make the best use of the Application/Website/Services/products and enable your information to be captured accurately on the Application/Website/Services/products, it is essential that you have logged in using your credentials.

Automatically Collected Information

In addition, the Application/Products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/Products. As is true of most mobile applications, we also collect other relevant information as per the permissions that you provide. These companies do not retain, share, store or use personally identifiable information for any other purpose.

Use of your Personal Information

We may use the information to improve our tools and services. Aggregated and individual, anonymised, and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products, and Services. We will share your information with third parties only in the ways described below in this Policy. Third parties provide services we may use to analyse the data and information to personalise, drive insights and help us better your experience or reach out to you with more value-added applications, products, information, and services. However, these third-party companies do not have any independent right to share this information. We do not sell, trade, or rent your Information to any third parties. Manava Seva Dharma Samvardhani will occasionally send email notices or contact you to communicate about our services and products, as they are considered an essential part of the Services/products you have chosen. We may disclose Information:

  • as required by law, such as to comply with a subpoena or similar legal process.
  • to enforce applicable Terms of usage, including investigation of potential violations.
  • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules outlined in this Policy.
  • to protect against imminent harm to the rights, property or safety of the Application/Website/MSDS or its users or the public as required or permitted by law.
  • with third-party service providers to personalise the Application/Website/Services/products for a better user experience.


We send cookies (small files containing a string of characters) to your computer, uniquely identifying your browser. Cookies track your preferences, help you log in faster, and are aggregated to determine user trends. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.


We may alert you by email or phone (through SMS/call) to inform you about new service offerings or other information which might be useful for you.


MSDS takes data security very seriously. MSDS takes commercially reasonable technical, physical, and administrative security measures designed to protect the Personal Information submitted to us. Such measures vary depending on the sensitivity of the information at issue. Measures taken to protect your data include the following:

  • We periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised system access
  • We continually develop and implement features to keep your personal information safe – for example, all traffic to and from our application is over secure, encrypted protocols (SSL/TLS).
  • We ensure passwords are stored securely using encryption.
  • Administrators know security practices and harden the infrastructure with necessary patches.
  • Our technical infrastructure is designed to prevent unauthorised access to protected information at multiple points in every transaction.

While we strive to use commercially reasonable means to protect your Personal Information, we cannot guarantee its absolute security.

How Long Do We Retain User Data?

Currently, we plan to retain user data while an account is active and for at least three years afterwards. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some data types if needed to free up storage space.

Log information

When you access our website, our servers automatically record information your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications

When you send an email or other communication, we may retain those communications to process your inquiries, respond to your requests and improve our services.

Changes to this Statement

As the Company evolves, our privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

Every user of our Application/Services/products/Website must be able to provide informed consent before providing any Information required for the use of the Application/Services/products/Website. By registering with us, you expressly consent to our collection, processing, storing, disclosing, and handling of your information as outlined in this Policy and as amended by us. Processing your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring, and disclosing information, all of which activities will take place in India. If you reside outside India, your information will be transferred, processed, and stored by the applicable data protection laws of India.